FAQ

Are your products authentic?

Yes. Every product is genuine and stored properly for freshness. BelleSkin is an independent Canadian retailer, and we stand behind the authenticity of everything we sell.

What does "medical-grade" mean?

Medical-grade (professional) brands are formulated at higher active concentrations and are typically sold through clinics and skin professionals. We're transparent about ingredients and never overstate results.

How do I know what's right for my skin?

Our skin quiz matches you to a routine based on your concern, skin type and budget (launching soon). In the meantime, reach out and we'll help.

Shipping

Free shipping on orders over $99. Orders will be shipped within 1-2 business days after being placed.

See our Shipping Policy for full details.

Returns & Refunds

For hygiene and safety reasons, we only accept returns of unopened, unused products in original packaging within 30 days of delivery. Email support@belleskin.ca to start a return.

See our Refund Policy for full details.

Payment

Visa, Mastercard, Amex, and Shop Pay.